Can I contact ERA from outside Japan?
Yes. We review service availability, communication, your jurisdiction and payment requirements before accepting a project. Sending a message does not guarantee acceptance.
ERA · DESIGN & DEVELOPMENT
Frequently asked questions
Answers about estimates, international projects, payment and support.
Discuss your projectIs an estimate binding?
An online estimate is indicative. Only the scope and amount in an agreed formal quote apply. No contract is formed by submitting the inquiry form.
What are your response hours?
Weekdays, 10:00–18:00 Japan Standard Time. We aim to reply within two business days. This is not a 24-hour support service.