Website and App Maintenance Services

Choose the scope your operation needs

Basic covers agreed monitoring and backups. Standard adds up to one hour of small updates per month; Premium includes up to three hours of small updates and the agreed support scope. See current reference prices on the pricing page.

Know what needs a separate quote

New features, substantial platform upgrades and work beyond the allowance are separately assessed. Hosting, domains, app-store accounts and external service charges are not included unless the agreement explicitly says so.

Support hours and renewal

Working hours are weekdays 10:00–18:00 JST (UTC+9), with a usual reply target of two business days. This is not a 24/7 response or recovery guarantee. Contracts are monthly; cancellation for the following month is normally due by the end of the preceding month.

Can you maintain a site built by someone else?

We first review source access, licenses and the operating environment. Any paid handover assessment is agreed before work starts. Backup coverage, retention and restoration checks are specified separately.

Scope, cost and delivery

We confirm users, screens, integrations and content before issuing a quote valid for 14 days. Delivery dates follow confirmation of requirements and materials. Third-party hosting, store accounts and API fees are separate. Japan-market JPY starting prices are reference figures; overseas pricing and the contractual currency are agreed individually.

Project examples and working together

Client work is not currently published. We can discuss the proposed deliverables, review stages and technical approach for your project without disclosing another client's private work.

What should I include in my request?

Your users, must-have functions, current systems, budget and intended country of use help us assess the scope. Specifications do not need to be complete to start a conversation.